AI has hit the industry HARD and staying up to date on the long list of terms people throw around when they talk about it can be quite a challenge. That’s why we’ve compiled the top 10 AI terms you... Read More

Executive Summary: Discover how Bühler, a global leader in Manufacturing Equipment Building, revolutionized their customer support experience and achieved significant cost savings by implementing BühlerVision, a white-labeled remote support solution powered by NewForge. This white paper explores the challenges faced... Read More

B/S/H Home Appliance Group, a global leader in home appliances, faced challenges in training, work standardization, and quality enhancement. With traditional methods like job shadowing and minimal documentation, they found inefficiencies, errors, and a heavy reliance on tribal knowledge. Recognizing... Read More