Author: Emily Hildebrand
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Top 10 AI Terms You Need to Know
AI has hit the industry HARD and staying up to date on the long list of terms people throw around when they talk about it can be quite a challenge. That’s why we’ve compiled the top 10 AI terms you should know to be “in the know.” Check out this article to learn more about…
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Enhancing Manufacturing Efficiency with BühlerVision: A Remote Support Success Story
Executive Summary: Discover how Bühler, a global leader in Manufacturing Equipment Building, revolutionized their customer support experience and achieved significant cost savings by implementing BühlerVision, a white-labeled remote support solution powered by NewForge. This white paper explores the challenges faced by Bühler, the solution implemented, the key benefits realized, and the impact on customer satisfaction…
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Revolutionizing Work Procedures with NewForge Knowledge Place: A Case Study with B/S/H Home Appliance Group
B/S/H Home Appliance Group, a global leader in home appliances, faced challenges in training, work standardization, and quality enhancement. With traditional methods like job shadowing and minimal documentation, they found inefficiencies, errors, and a heavy reliance on tribal knowledge. Recognizing the need for a change, B/S/H implemented New Forge’s platform to transform their processes. This…